FAQ’s TCPA Litigator List

  • What is the TCPA Litigator List?

    The TCPA Litigator List is a compilation of phone numbers used in the Telephone Consumer Protection ACT (TCPA) litigation from 2000 to present day.

  • What is the TCPA?

    TCPA stands for Telephone Consumer Protection Act. Congress enacted the federal statute in 1991 to safeguard consumer privacy. The TCPA restricts telemarketing communications via voice calls, sms texts and fax. The TCPA limits the use of automatic dialing systems, artificial or prerecorded voice messages, SMS text messages, and fax machines. It also specifies several technical requirements for fax machines, autodialers, and voice messaging systems—principally with provisions requiring identification and contact information of the entity using the device to be contained in the message.
    The Federal Government intended for the TCPA to reduce the number of telemarketing calls. The act has done little to reduce telemarketing but has become a litigation boon for attorneys.

  • How does the TCPA Litigator List work?

    Our company provides you with the most up-to-date list of phone numbers used in TCPA lawsuits, and associated with TCPA litigators. You can purchase the complete list of 300K numbers to be used for scrubbing your call lists. You may also upload your call lists to our online scrubbing service. Or you may integrate our TCPA API to your dialer or database for real-time scrubbing.

  • What makes the TCPA Litigator List superior to other scrubbing services?

    The TCPA Litigator List has proprietary features
    Name Recognition Algorithm (NRA) scrubs against TCPA litigators names. This is beneficial to protect our clients against TCPA litigators using trac phone numbers to sue.
    Online Phone Scrubbing provides clean lists. The program removes duplicates and TCPA matched numbers (bad numbers) from your lists.
    TCPA Trolls. Our database has a list of people who send demand letters but have never filed a TCPA lawsuit. These TCPA demand letters can be just as aggravating and stressful as a TCPA lawsuit and sometimes just as costly.
    TCPA Litigation: Our company has battled professional TCPA Litigators in court. Our team has experience and in-depth knowledge of the TCPA and TCPA litigation. We can also recommend many good TCPA defense attorneys.

  • How do I get the TCPA Litigator List?

    On the homepage, please click on Get the List.
    Register your company by filling out the account set up form
    Create username and password
    Choose from one of the four plans that best fits your company’s needs.
    Make a payment
    Log into your account.
    Click on downloads from the task bar on the homepage
    Select the lists you would like to download in with zip or csv format.

  • What is the DNC Complainers List?

    People who have complained but have not yet sent demand letters or sued..

  • Do I need the DNC Complainers List?

    This is entirely up to you. We offer this list as a bonus. The list was compiled from our network of clients over the past few years. Using the TCPA and the DNC complainers’ lists maximize your protection and mitigate TCPA litigation risks.

  • What is the Online Phone Scrub?

    The Phone Scrub feature is an online list cleaning service included in your monthly subscription. You log into your account, go to the phone scrub page and upload your calling list in excel or csv format. The phone scrubbing program will remove TCPA numbers and duplicates. You will be able to download a clean list as well as a list of the bad numbers on the list.

  • How does the Online phone scrub work?

    The phone scrub compares your calling list against our TCPA database. The program removes any matches from your list to provide you with a clean list. (We are only scrubbing service that does this.) The program will also provide a summary of results, TCPA matches, duplicates and clean phone numbers.
    You can select your scrubbing databases, TCPA, Federal DNC and DNC Complainers.
    These are phone scrubbing file guidelines.
    For best results your file should be 5MB or less. (A file over 5MB may take up to 10 minutes to clean or may time out.)
    Note*: Phone numbers column will be auto-detected. Column name should
    contain one of following words: ‘phone’, ‘cell’, ‘mobile’, ‘telephone’
    Note*: There should be 1 Phone numbers column!!!
    Note*: Each phone number should be 1 per line
    Note*: If there are several Sheets in Excel file, the software will try to read from all sheets. Multiple sheets may cause errors in results
    Excel file format

  • Phone Scrubbing Credit System

    The TPCA client will be allotted a certain number of scrubbing credits each month depending on his subscription plan.
    Basic Plan: 100K credits per month
    Platinum Plan: 200K credits per month.
    1 credit = .001 cent
    Additional Credits may be purchased at CREDIT PACKS 5 million credits can be purchased for as little as .0001 cents per credit. One phone number scrub = one credit. The phone number scrub can be scrubbed in any combination and counts as one credit. Example, if the user scrubs a list of 1000 phone numbers against the TCPA database, 1000 credits will be deducted from the user’s account. If the user scrubs a list against of 1000 phone numbers against the TCPA and the DNC complainer databases, only 1000 credits will be deducted (not 2000). If the user scrubs the same list twice or there are duplicate numbers from different lists, the user’s credits will be deducted by the number of phone numbers on the list.

  • Phone Scrubbing Credit System

    The credits usage is calculated by the number of phone scrubs and the number of TCPA update phone numbers which are downloaded. There are about 500 to 1000 new TCPA numbers added each month. If you are downloading updates, the new TCPA numbers would be minimal as compared to phone scrubbing.
    One phone number scrub equals one credit. The phone number scrub can be scrubbed in any combination and counts as one credit. Example, if the user scrubs a list of 1000 phone numbers against the TCPA and the DNC complainer database, the user will only be deducted 1000 credits, not 2000 If the user scrubs the same list twice or there are duplicate numbers from different lists, the users credits will be deducted by the number of phone numbers on the list.
    TCPA API credits system is similar to the online phone scrubbing system in that one phone scrub equals one credit. If a user is making 10K phone calls using our API daily, 10K credits would be deducted from his account.
    Additional Credits may be purchased at CREDIT PACKS
    Number Look Up
    If you need to look up a single number, you can enter the number in the search field.
    Each look up costs one credit or .001 cent

  • What is the TPCA API?

    The TCPA API allows for real-time scrubbing of your phone lists. The API integrates with your dialer or database. When you make an outbound call, our TCPA database verifies the phone number. If the phone number is on our list(s), the phone number will be suppressed, and no call made to that number.

  • What is the Name Recognition Algorithm (NRA)?

    This program can detect serial TCPA litigators by name. If your lists have contact names, please use the Name Recognition Algorithm for additional protection.
    NRA is a proprietary program of the TCPA Litigator List.

  • What does the Name Recognition Algorithm (NRA) do?

    The NRA provides additional protection by allowing our database to match professional litigator names to your lists. Some Professional TCPA Litigators will sue using unregistered numbers. The NRA program lets us scrub out the TCPA litigators by name. NRA is a proprietary program of the TCPA Litigator List.

  • What is a TCPA Troll?

    A TCPA troll is a potential litigator, who sends out demand letters or unfiled complaints but has not sued. We are seeing a proliferation of TCPA trolls. It is more cost-effective to send out demand letters than to file lawsuits. Because the troll has not filed a legal complaint (lawsuit), we have no record of him and no way to find his phone number until now. The goal of this page is to collect trolls’ phone numbers from the TCPA network members. The TCPA Troll is a proprietary List of the TCPA Litigator List.

  • How are the TCPA phone numbers categorized?

    The TCPA Litigator list includes the following categories.
    Listed in Complaint – Phone numbers found in the legal complaints
    Associated with litigator – Phone numbers associated with TCPA litigators TCPA Attorney – Phone numbers belonging to attorneys, who specialize in TCPA cases.
    TCPA Troll- Phone Numbers found in demand letters and unfiled complaints from potential TCPA litigators.
    DNC Complainers- Phone numbers from people, who have threatened to sue but have not sent demand letters or sued.

  • What is the TCPA Updates page?

    These are new TCPA phone numbers from new TCPA cases, TCPA troll numbers, and newly registered phone numbers by known TCPA Litigators.

  • How often is the TCPA List updated?

    The TCPA List is updated Monday through Friday all year long except for holidays.

  • How do I get my TCPA Updates?

    Go to the following link TCPA PHONE NUMBER UPDATES
    Put in your date range
    Click search
    Click Download this report

  • How many new TCPA numbers are added each month?

    There are between 500 to 1000 new TCPA numbers added each month. These numbers include phone numbers from new TCPA cases, numbers associated with TCPA litigators, new TCPA troll numbers, and newly registered phone numbers by known TCPA Litigators.

  • How often should I update my TCPA Litigator List?

    As often as you can. We recommend the TCPA API for real-time protection. However, if that is not an option, we recommend at least once a week. Once a month may work as well. TCPA Updates are a must if you want maximum TCPA protection.

  • What is the TCPA API?

    An Application Programming Interface (API) allows applications (databases) to communicate with each other. The TCPA API can be integrated with your database or dialer to provide real-time scrubbing. The advantages with the TCPA API is that you do not have to use the online phone scrub or download TCPA updates. All the phone scrubbing and updates are automatically done through the API integration.

  • How do I integrate the TCPA API?

    Subscribe or upgrade to the TCPA API Platinum Package.
    Click on “API” in your account
    Follow the API instructions
    The API page provides you with the code you need for integrating with your database or dialer.
    If you need further support, please email your questions to support@tcpalitigatorlist.com. Please put “TCPA API Integration issue” in the subject line. Our developer will provide assistance.
    How do I cancel my subscription?
    We do not want to see you go. If you must cancel, please send your cancelation requests to michael@tcpalitigatorlist.com
    You may also request to suspend your account for a few months if need be.

  • Do I have to buy the TCPA Litigator List?

    No, we highly encourage everyone to purchase the list. The TCPA Litigator list is the foundation for mitigating your TCPA litigation risk. The TCPA Litigator List is your redundant back up in case your employees forget to scrub a list or turn off the API. We suggest to put the TCPA Litigator list in your dialer’s Do Not Call list. In this way, you will have added protection in case of errors and omissions.

  • Can I just get a subscription?

    Yes, you may just subscribe monthly to the TCPA Litigator list. You have two packages to choose from. The basic package and the TCPA API Platinum Package. You may choose to pay monthly or annually.

  • What kind of subscriptions do you offer?

    We have two packages to choose from. The basic package and the TCPA API Platinum Package. You may choose to pay monthly or annually.
    Whom to do I contact with a problem?
    You may email us at support@tcpalitigatorlist.com
    You may call us Monday – Friday from 10 AM to 4 PM MST at 888-812-1619

  • Can I suspend my subscription?

    Yes, you can suspend your subscription for up to 6 months. Please send us a suspension request, your username and the number of months to support@tcpalitigatorlist.com

  • Can the TCPA Litigator List recommend a TCPA lawyer?

    For most States, we can. Please send your attorney request to support@tcpalitigatorlist.com
    The attorneys we recommend are independent of the TCPA Litigator List and are based on our experience and our clients experiences.

  • The Phone Scrubbing is not working?

    Please follow the file composition instructions.
    Your file should not be greater than 1 MB.
    Your file should be only one worksheet
    Your file should have one column of phone numbers.
    Phone numbers column will be auto-detected. Column name should contain one of following words: ‘phone’, ‘cell’, ‘mobile’, ‘telephone’
    Note*: Each phone number should be 1 per line
    Note*: If there are several Sheets in Excel file, the software will try to read from all sheets. Multiple sheets may cause errors in results

  • How many phone numbers are on the TCPA Litigator List?

    There are over 300K phone numbers on the TCPA Litigator List with 28K names associated with the numbers. The TCPA Litigator list has The TCPA Litigator list includes the following categories.
    Listed in Complaint – Phone numbers found in the legal complaints
    Associated with litigator – Phone numbers associated with TCPA litigators
    TCPA Attorney – Phone numbers belonging to attorneys, who specialize in TCPA
    cases.
    TCPA Troll- Phone Numbers found in demand letters and unfiled complaints from potential TCPA litigators.

  • How many phone numbers on the DNC Complainers List?

    About 700K

  • I uploaded a list twice to the online phone scrubbing by mistake. Can I get replacement credits?

    We will allow a for a one-time replacement credits in the event you make a mistake. Please send your scrubbing credits replacement request and the number of credits to be replaced to support@tcpalitigatorlist.com

  • The online phone scrubbing did not work properly and I lost scrubbing credits. Can you replace?

    If we make an error, we will replace your scrubbing credits. If you fail to follow the file composition instructions, we may not necessarily replace your scrubbing credits.
    Please send your scrubbing credits replacement request and the number of credits to be replaced to support@tcpalitigatorlist.com

  • My username and password are not working?

    Please reset your password. If you have not paid your monthly subscription due to a declined or expired card, your account might be suspended. You may contact customer support by email or by phone.
    support@tcpalitigatorlist.com

  • My Credit Card has expired or been declined. I need to replace my credit card.

    Log into your account.
    Click on “My Account”
    Click on “Payment Method Change”
    Choose the subscription package you prefer
    Deselect full downloadable list.
    Click “Subscribe Now.”
    Enter in your credit card information
    Click “sign up now”
    Your new credit card information has been stored for future use.

  • Do you have an affiliate program?

    Yes, anyone may become an affiliate and get paid for selling the TCPA Litigator List.
    Click on “My Account”
    Click on “Affiliate Area”
    Fill out the affiliate registration form
    The affiliate program will generate your affiliate ID
    Use your affiliate ID in hyperlinks to send to potential customers
    The affiliate payout is 50% of the purchase price of the list.