TrustPilot

FAQ’s TCPA Litigator List

  • What is the TCPA Litigator List?

    The TCPA Litigator List compiles phone numbers used in TCPA litigation from 2000 to present day.

  • What is the TCPA?

    The Telephone Consumer Protection Act (TCPA). Is a U.S. federal law enacted in 1991 to protect consumers from unwanted telemarketing calls, faxes, and texts. It restricts the use of automatic dialing systems and prerecorded messages for promotional purposes and requires consent for such communications.

  • How does the TCPA Litigator List work?

    The TCPA Litigator List operates by offering you the latest phone numbers associated with TCPA lawsuits and litigators. You can utilize our services by uploading your call lists to our online scrubbing tool or integrating our TCPA API for real-time scrubbing with your dialer or database.

  • What sets the TCPA Litigator List apart from other scrubbing services?

    1. Name Recognition Algorithm (NRA): Our proprietary NRA scrubs against TCPA litigators’ names, safeguarding against litigators using trac phone numbers for legal actions.
    2. Online Phone Scrubbing: Our program ensures clean lists by removing duplicates and TCPA-matched numbers (considered bad numbers).
    3. TCPA Trolls: Our database identifies individuals sending demand letters without filing TCPA lawsuits, offering protection against potential legal hassles.
    4. TCPA Litigation Expertise: We have firsthand experience battling professional TCPA litigators in court. Our team possesses in-depth knowledge of the TCPA and litigation, and we can recommend reputable TCPA defense attorneys.”

  • How to subscribe to the TCPA Litigator List?

    1. Visit the homepage and click on ‘Subscribe.’
    2. Choose the plan that best suits your company’s needs from the four available options.
    3. Complete the company registration by filling out the account setup form.
    4. Agree to the terms and conditions.
    5. Create a username and password.
    6. Make the payment.
    7. Log in to your account.
    8. Find the TCPA API code on the taskbar under ‘API.’
    9. Locate Online Phone Scrubbing on the taskbar under ‘Phone Scrub.'”

  • What is the DNC Complainers List?

    The DNC Complainers List consists of individuals who have lodged complaints but have not yet sent demand letters or initiated legal action.

  • What is the Online Phone Scrub?

    The Online Phone Scrub is an inclusive list cleaning service with your monthly subscription. Simply log into your account, navigate to the Phone Scrub page, and upload your calling list in Excel or CSV format. Our phone scrubbing program efficiently removes TCPA numbers and duplicates. After the process, you can download a clean list, along with a separate list identifying the flagged numbers.

  • How does the Online phone scrub work?

    1. Upload your list.
    2. Select the databases to scrub against.
    3. Hit ‘Scrub’ and download your clean list.”

  • Phone Scrubbing Credit System

    • TCPA clients receive a monthly allocation of scrubbing credits based on their subscription plan, ranging from 200,000 to 5 million phone scrubs per month.
    • Customized plans are available for high-volume phone scrubbing accounts.
    • The basic cost is 1 credit = 0.001 cent.
    Additional Information:
    • Additional phone scrubbing credits can be purchased at a discount through your account at https://tcpalitigatorlist.com/credit-packs/.
    • Each phone number scrub equals one credit. For instance, if a user scrubs a list of 1000 phone numbers against the TCPA database, 1000 credits will be deducted.
    • When scrubbing against multiple databases or duplicate lists, credits are deducted based on the total number of unique phone numbers on the list, ensuring efficient use of credits.

  • How is Credit Usage Calculated?

    • Online Phone Scrubbing: One phone number scrub equals one credit. Users can scrub lists in any combination, and it counts as a single credit. For example, if a user scrubs a list of 1000 phone numbers against both the TCPA and DNC complainer databases, only 1000 credits are deducted, not 2000. Duplicate numbers or scrubbing the same list multiple times will deduct credits based on the total unique phone numbers.
    • TCPA API Credits: Similar to online phone scrubbing, the TCPA API credit system follows the one-phone-scrub-one-credit rule. If a user makes 10,000 phone calls using the API daily, 10,000 credits are deducted.
    • Additional Costs: Users may incur additional costs for scrubbing against state DNCs and utilizing the Name Recognition Algorithm.
    • Purchasing Additional Credits: Additional credits can be purchased at https://tcpalitigatorlist.com/credit-packs/.

  • Phone Verification:

    We offer an optional phone verification service to validate numbers on your lists. This service identifies whether a phone number is a landline, mobile, or VoIP. Please note that there is an additional charge for this verification service.

  • Single Number Lookup

    If you want details on a specific number, enter it in the search field. You can search by name or phone number. The program will show if the number is on TCPA, Federal DNC, or DNC Complainer lists. Each lookup costs one credit or 0.001 cent.

  • What is the Name Recognition Algorithm (NRA)?

    The Name Recognition Algorithm is a program designed to identify serial TCPA litigators based on their names. If your lists include contact names, utilizing the Name Recognition Algorithm provides an additional layer of protection. This tool enhances your ability to identify and mitigate potential compliance risks associated with individuals who have a history of litigating under the TCPA.

  • What does the Name Recognition Algorithm (NRA) do?

    The NRA adds extra protection by checking your lists for names associated with professional TCPA litigators. Even if they use unregistered numbers, the NRA helps us identify and remove them based on their names. It’s a special tool from the TCPA Litigator List to boost compliance.

  • What is a TCPA Troll?

    A TCPA troll is someone who sends demand letters or complaints but hasn’t filed a lawsuit. They prefer sending letters over going to court because it’s cheaper. Since they haven’t sued, it’s hard to find their phone numbers. This page aims to collect those numbers from TCPA network members. The TCPA Troll List is part of the TCPA Litigator List.

  • How are the TCPA phone numbers categorized?

    The TCPA Litigator list is organized into the following categories:
    1. Listed in Complaint: Phone numbers found in legal complaints.
    2. Associated with Litigator: Phone numbers linked to TCPA litigators.
    3. TCPA Attorney: Phone numbers belonging to attorneys specializing in TCPA cases.
    4. TCPA Troll: Phone numbers identified in demand letters and unfiled complaints from potential TCPA litigators.
    5. DNC Complainers: Phone numbers from individuals who have threatened legal action but have neither sent demand letters nor filed lawsuits.

  • What is the TCPA Updates page?

    The TCPA Updates page shows new phone numbers from recent TCPA cases, trolls, and registrations by known TCPA litigators. It’s a live feed of the latest information on TCPA-related phone numbers.

  • How many new TCPA numbers are added each month?

    Around 500 to 1000 new TCPA numbers are added every month. These include numbers from new cases, those linked to TCPA litigators, new troll numbers, and registrations by known TCPA litigators.

  • How often should I scrub my lists?

    Scrub your lists as often as you can for the best TCPA protection. If real-time isn’t possible, aim for weekly or at least monthly scrubbing. Regular scrubbing is crucial for strong TCPA compliance.

  • What is the TCPA API?

    The TCPA API is like a digital connector that helps your database talk to others. It’s integrated with your system to do real-time scrubbing, making phone scrubbing and updates automatic. No need for manual steps like online scrubbing or downloading updates.

  • What is an API endpoint?

    An API endpoint is like a specific entry point or destination in a digital system that allows two software applications to communicate with each other. It serves as a defined location or URL where one application can send requests for data or actions, and the other application responds with the relevant information or performs the requested task. Think of it as a designated interface that facilitates the exchange of data and functionality between different software components over the internet.

  • How do I integrate the TCPA API?

    The TCPA API is like a digital connector that helps your database talk to others. It’s integrated with your system to do real-time scrubbing, making phone scrubbing and updates automatic. No need for manual steps like online scrubbing or downloading updates.

  • How do I integrate the TCPA API?

    1. Subscribe or upgrade to the TCPA API Platinum Package.
    2. In your account, click on “API.”
    3. Follow the API instructions provided on the page.
    4. The API page will furnish you with the code required for integration with your database or dialer.
    5. If you require additional support, create a support ticket or email your questions to support@tcpalitigatorlist.com. Please use “TCPA API Integration issue” in the subject line, and our developer will provide assistance.

  • How do I cancel my subscription?

    We would prefer you to stay.
    If you need to suspend your account for up to three months, please contact us. Keep in mind that upon cancellation, you will lose all phone scrubbing credits in your account.
    To cancel:
    1. Log into your account.
    2. Click on “My Account.”
    3. Navigate to “My Subscriptions.”
    4. Click on “Cancel.”
    Alternatively, you can send a cancellation request to michael@tcpalitigatorlist.com.

  • Can I just get a subscription?

    Yes, you can simply subscribe to the TCPA Litigator list. We offer two packages – the basic and the TCPA API Platinum Package. Choose between monthly or annual payment options.

  • What kind of subscriptions do you offer?

    We offer different packages based on your needs and budget. All plans are month-to-month, with the option for an annual subscription.

  • Who do I contact with a problem?

    To report an issue, go to your account, click on support, and submit a ticket explaining the problem. We’ll address it promptly.
    You can also reach out via email at support@tcpalitigatorlist.com.
    For phone support, call us Monday to Friday from 10 AM to 4 PM MST at 888-812-1619.

  • Can I suspend my subscription?

    Yes, you have the option to suspend your subscription for up to 3 months. Please create a support ticket or send a suspension request to support@tcpalitigatorlist.com, including your username and the number of months for the suspension.

  • Can the TCPA Litigator List recommend a TCPA lawyer?

    Yes, for most states, we can assist you with recommendations. Please create a support ticket or send your attorney request to support@tcpalitigatorlist.com. It’s important to note that the attorneys we recommend are independent of the TCPA Litigator List. Our recommendations are based on our experience and the experiences of our clients.

  • If the Phone Scrubbing is not working, please ensure the following

    1. Follow the file composition instructions.
    2. Ensure your file is not larger than 10 MB.
    3. Your file should consist of only one worksheet.
    4. Have only one column of phone numbers in your file.
    5. The phone numbers column will be auto detected. The column name should contain one of the following words: ‘phone’, ‘cell’, ‘mobile’, ‘telephone’.
    6. Note: Each phone number should be on a separate line.
    7. Note: If there are several sheets in the Excel file, the software will attempt to read from all sheets. However, multiple sheets may cause errors in results.

  • How many phone numbers are on the TCPA Litigator List?

    The TCPA Litigator List comprises over 600,000 phone numbers, with over 100,000 names associated with these numbers. The list includes the following categories:
    1. Listed in Complaint – Phone numbers found in legal complaints.
    2. Associated with Litigator – Phone numbers linked to TCPA litigators.
    3. TCPA Attorney – Phone numbers belonging to attorneys specializing in TCPA cases.
    4. TCPA Troll – Phone numbers identified in demand letters and unfiled complaints from potential TCPA litigators.

  • How many phone numbers are on the DNC Complainers List?

    About 700,000 phone numbers are on the DNC Complainers List.

  • I uploaded a list twice to the online phone scrubbing by mistake. Can I get replacement credits?

    Certainly, we understand mistakes happen. As a one-time courtesy, we’ll allow for replacement credits. Please create a support ticket with a phone credits replacement request, specifying the number of credits to be replaced.

  • The online phone scrubbing didn’t work correctly, and I lost scrubbing credits. Can you replace them?

    If it’s our mistake, we’ll replace your scrubbing credits. However, if the issue arises from not following the file composition instructions, replacement may not be guaranteed. Please create a support ticket with a phone credits replacement request, specifying the number of credits to be replaced.

  • If your username and password are not working

    Please reset your password.
    If your monthly subscription payment is pending due to a declined or expired card, your account may be suspended. You can contact customer support through online chat, email, or phone for assistance:
    • Email: support@tcpalitigatorlist.com
    • Phone Support: Monday to Friday, 10 AM to 4 PM MST at 888-812-1619.

  • If your credit card has expired or been declined,so you need to replace it, follow these steps:

    1. Log into your account.
    2. Click on “My Account.”
    3. Choose “Payment Method Change.”
    4. Select the subscription package you prefer.
    5. Deselect the full downloadable list if needed.
    6. Click “Subscribe Now.”
    7. Enter your new credit card information.
    8. Click “Sign Up Now.”
    9. Your new credit card information is now stored for future use.
    You can also pay with PayPal if preferred.

  • Do you have an affiliate program?

    Yes, we have an affiliate program.
    To become an affiliate and earn commissions for selling the TCPA Litigator List, follow these steps:
    1. Click on “My Account.”
    2. Navigate to “Affiliate Area.”
    3. Complete the affiliate registration form.
    4. The affiliate program will generate your unique affiliate ID.
    5. Use your affiliate ID in hyperlinks to share with potential customers.
    The affiliate payout is equivalent to one month’s subscription amount, up to $249.